Bed was really comfortable, including the pillows and I'm REALLY picky about my pillow (like The Princess and The Pea level picky). It didn't really bother me and my boyfriend, but some people might find it unpleasant. The staff is so friendly and accommodating, they went out of their way to make our stay great! The rooms are nice, the glass bathroom design is a little weird - you can block the view with an electric blind but the noises still come through. Some rooms are still being worked on, but the construction didn't bother us. This hotel is very new, just opened in July 2019. The hotel has a large supermarket across the street and several decent small local restaurants within walking distance. But there is a shuttle van that operates a few days a week that will take hotel guests into Ponta Delgada. We did not have a car - which was a bit of a drawback, given the location of the hotel. The views from the dining room are spectacular. There is an excellent coffee machine that will do coffee about 6 ways. Breakfast includes lots of fresh fruit and fruit juices, breads, and the usual eggs and bacon. You will have a balcony from which you can view the ocean waves, a blue sky with huge clouds, a couple of horses that seem to graze in a field out back, beautiful sunsets and a starry sky. Upgrade to a room facing the ocean, above ground level. The room was large, the bed comfortable, the bathroom was modern. He followed up the next day to be sure things went well. Manuel made some great suggestions for day trips, called and made reservations for us. There was a minor problem with our room which was addressed immediately. The staff are professional, pleasant and helpful.
A modern, clean, bright hotel with outstanding views of the ocean.
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